Working with Jess was life-changing. I wouldn’t be where I am today—settled into my new home and feeling this deep sense of peace and stability—without her guidance and support. She was with me every step of the way, through every challenge and uncertainty, and her calm, grounded presence kept me steady throughout the entire process. Jess is more than a mortgage broker—she’s a rock, a problem-solver, a true professional, and someone who genuinely cares. I’ll be forever grateful.
Kylie, Nimmitabel hhhhh
Working with Jess from The Loan Cove is an absolute game-changer. Her expert advice, deep knowledge of the lending landscape, and clear communication make navigating the mortgage process easy and stress-free. Whether we’re buying, selling, or investing, Jess is always a reliable, trusted part of the team—delivering quick turnarounds on key figures and financial summaries that help us make confident, informed decisions. Her positive attitude, responsiveness, and genuine commitment to achieving the best outcomes set her apart. Jess isn’t just a mortgage broker—she’s a partner we want by our side every step of the way
Sarah & Mitch hhhhh
We can't thank Jess enough for everything she has done for us. We never thought we would be able to buy a house anytime soon, but after Jess was recommended to us by lots of friends, we reached out to her to see what we needed to work towards so we could buy a house in the next 5 years. Within a month of reaching out to Jess, we owned our first home. Jess has been an absolute pleasure to work with, and we will forever be grateful to her and the amazing work she does. We can't recommend her enough.
Lindsay & Kim, Narooma hhhhh
We highly recommend Jess, we have our own business where our personal income wasn't so high and thought it was going to be hard to refinance our home to do home improvements. Jess made it possible and worked with us every step of the way. She went above and beyond. From our end she made it stress free. Jess has also followed up with us after refinancing complete to make sure we are happy with new bank etc. If she came to a roadblock she found a way around it, nothing was too difficult. Can't thank her enough for what she did.
Barry & Karen, Bodalla hhhhh
Jess is absolutely fantastic to work with, she is friendly and approachable and would have no hesitation in recommending her services. We have used her twice now and both times were such a breeze for us, she does all the hard work and does so with a smile.
Chris & Tash, Gravelly Beach, Tasmania hhhhh
We were blown away with the service provided by The Loan Cove. Jess showed incredible patience, persistence, and professionalism in helping us navigate finance for what initially seemed like an impossible request. The knowledge, communication, and commitment to finding the best solution went far beyond our expectations. We couldn’t be more grateful to Jess and would highly recommend The Loan Cove to anyone looking for expert mortgage advice and support.
Sally & Simon, Kianga hhhhh
Jess took the stress out of buying a house as first home buyers. She made our life 1000x easier with her expert advice and extensive knowledge within the industry. Jess answered our silly questions and late night phone calls with no issues at all. We honestly cannot recommend Jess and her team enough. We will continue recommending her to all our friends and family. We love you Jess! You’re a legend!
Alec & Keely hhhhh
I can HIGHLY recommend Jess from The Loan Cove. She was so prompt and friendly in all her responses, and answered all my questions and queries so thoroughly. I felt completely out of my depth and she made it such an easy process. I've never had to engage with a mortgage broker and had no idea what to expect, but to be honest talking to Jess felt like talking to an old friend, and she shared all of our excitement for our plans and ideas. We had an unconventional request and circumstances, and she found a loan that perfectly suited our needs. We are so excited to be able to progress our extension and give our kids their own bedrooms so much quicker than we could have ever hoped thanks to Jess!
Maddy & Ryan, Tilba hhhhh
Jess went above and beyond. Even taking time outside of hours to come to us and walk us through the entire process. She clearly explained what we could borrow and made everything feel easy and stress-free. Thanks to her professionalism and honesty, we were able to purchase the property of our dreams. Highly recommend Jess to anyone needing a trusted and dedicated mortgage broker!
Jess & Jacko, Narooma hhhhh
Jess is a spirited and extremely hard working mortgage broker. She has helped us purchase a house and helped us with refinancing. All done with a huge smile on her dial. She epitomize customer service, going above and beyond. If you appreciate these kind of qualities, then give her a call. You won't be disappointed. Thank you Jess.
Adrain & Belinda hhhhh
